Updated March 15, 2020: While Xbox Live was down on March 15, 2020, the service now appears to be coming back online. If you’re still experiencing issues, check our troubleshooting steps below.
As of writing, we are unable to log in to our Xbox consoles reliably, and we’re also unable to sign in to Xbox.com on the web. Microsoft’s general log in servers seem to be working, since Outlook.com and OneDrive.com still allow for sign-ins, but everything tied to Xbox Live seems to be having problems. For example, the Xbox Store page isn’t loading, even after we were able to sign in.
Typically, Microsoft’s Xbox support Twitter usually recognizes when problems are occurring, but they are thus far silent on the issue. Although many are reporting the problems on Twitter using the #XboxLive hashtag. It may also be a case of overloaded servers, as many work from home due to the Covid-19 outbreak.
Update: Microsoft has responded to the problems on Twitter, noting that they are investigating.
We understand some users may be experiencing errors with sign in or matching making on Xbox Live, and are currently investigating. Please check back here for details.
— Xbox Support (@XboxSupport) March 15, 2020
Update 2: It seems Mixer is also having issues.
We’re currently investigating reports of users being unable to use some Mixer services, including signing-in. Thank you for your patience while the team looks into it!
— Mixer (@WatchMixer) March 15, 2020
We’ll update this post as soon as we have more information, but rest assured, if you’re having issues with Xbox Live right now, you’re not alone.