UK Telecoms Providers Remove All Data Caps on Home Broadband Services

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Britain’s big telecoms providers have agreed to lift the data caps on all fixed-line broadband services to help people isolated at home following the coronavirus epidemic, reports Reuters.


The companies, which include BT, Virgin Media, Sky, O2, Vodafone, Three, and TalkTalk, committed to support and protect vulnerable customers during the pandemic following talks with the government and telecoms regulator Ofcom.

The ISPs are also introducing additional measures, which include helping customers who find it difficult to pay bills because of the viral outbreak, improving mobile and landline packages, and prioritizing repairs for vulnerabile customers.

“It is essential that people stay at home to protect the NHS and save lives. This package helps people to stay connected whilst they stay home,” Digital Secretary Oliver Dowden said in the government statement.

The U.K. government last week imposed strict measures on public movement, including social distancing, a ban on gatherings of more than two people, and the closure of all shops selling non-essential goods.

People have also been told they should only leave the house to shop for basic necessities, exercise, medical needs and traveling to work if they can’t work from home. The measures are expect to remain in place for at least 13 weeks, and possibly longer.

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