Slack rolls out new Salesforce integrations, launches Workflow Builder

Slack has added new integrations with Salesforce’s customer relationship management (CRM) and customer service apps, part of its ongoing push to bolster connections with other “best of breed” cloud apps. The integrations are aimed at enabling better information-sharing between Salesforce and the team collaboration app, which now has 12 million …

Asana adds workflow automation, voice transcription

Work management vendor Asana has introduced new automation capabilities for its software, including a rules builder that lets users automate repeatable steps.  Asana, founded by Facebook co-creator Dustin Moskovitz and software engineer Justin Rosenstein, is a collaborative work management app that lets users track and manage tasks on an individual, …

Facebook sends its Portal smart display to work

Facebook wants to bring its Portal video display hardware to the office with the introduction of a dedicated Workplace app – one of a handful of updates to the company’s enterprise social network announced at the Flow user conference in San Francisco this week. Launched last year, Portal supports video …

Information overload? 5 tips to tame team collaboration apps

Email, video and messaging apps such as Slack and Microsoft Teams make it possible to easily collaborate with co-workers, no matter what time zone (or country) they happen to be in. And access to mobile versions of the same apps means that colleagues can quickly respond to a DM, follow …

20 Slack tips, tricks and hacks for power users

Slack users tend to be passionate about the popular collaboration tool. “Slack has changed the way we communicate internally,” says Rob Shapiro, senior director of product strategy for Muck Rack, a digital PR and journalism platform. Slack’s easier access to shared files, discussion areas and notifications “made our team smarter, faster …

How to pick the right collaboration suite

Collaboration software has emerged as a key component of the modern office environment. But in selecting collaboration tools, it’s important to take into consideration the needs, work style and culture of different departments. Otherwise your organization may actually see reduced productivity or even face security risks. In a report from …

One simple view to improve SharePoint page and site management

In the past two months, I’ve had several people ask me a lot of different questions about problems that they were having in SharePoint online sites. Have you had these issues? Pages not showing up in search; News articles visible to some users, but not others; Confusion over which pages …

Dropbox launches Spaces, its ‘smart’ collaboration workspace

Dropbox this week launched a collaboration hub designed to let users work together around a variety of documents, another step in the company’s evolution beyond cloud file-sharing into something more focused on productivity.  The San Francisco-based company initially revealed plans for its revamped application –  now called Dropbox Spaces – …

How to roll out the right tech for frontline workers

LONDON – The benefits of getting digital tools into the hands of frontline workers are becoming clear to more companies – and they’re spending more money to help those workers be successful. Whether they be in manufacturing, logistics, maintenance, healthcare or hospitality, non-office based workers play a significant role in …