Samsung creates opportunity out of pandemic, launches self-service kiosks in South Korea

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Samsung is the world’s biggest electronics brand, and it clearly knows how to create an opportunity out of a crisis. Ever since the COVID-19 pandemic forced a change in consumer behavior, the company started launching products that help users in maintaining hygiene and staying safe from the virus. After launching a UV-based smartphone sterilizer last year, the company has launched a self-service kiosk that helps users in ordering products while maintaining hygiene.

The company’s first self-service kiosk was launched in South Korea yesterday. It features a large touchscreen display, a secure contactless payment system, a powerful processor, and a Linux-based operating system (most probably Tizen). The kiosk lets users browse through products and services, select them, and order them via contactless payments systems such as Samsung Pay.

The improved safety, the kiosks’ 24-inch touchscreen display is coated with a special anti-microbial material, and the feature is certified by Underwriters Laboratories. The device can be installed on a table, on the floor, or on the wall.

The South Korean firm’s first self-service kiosk is certified by Samsung Knox to save it from hacking. The device can be easily managed in real-time via its Magic Info Remote Management system. Samsung has also partnered with Fiserv Inc., a global payments and financial services solutions provider, to sell the device. The device will be available globally in the first half of 2021, and it can be used in cafes, convenience stores, restaurants, pharmacies, and other retail stores.

Samsung Kiosk

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