Microphone not working on Microsoft Teams? Here’s the fix.

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If the microphone isn’t working on Microsoft Teams, you have multiple ways to troubleshoot and fix the problem on Windows 10. While the app provides a useful system to communicate and collaborate with other people, it has its flaws, and you’ll eventually stumble upon issues due to a number of factors.

For example, sometimes, you may notice that Microsoft Teams won’t be able to detect the USB microphone or the one built into the webcam you want to use. Or the app will detect the device, but you won’t be able to use it for voice or video calls with add-ons.

Whatever the reason it might be, if you’re having trouble using the microphone, you can use the settings available on Windows 10 and Microsoft Teams to fix the issue.

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In this Windows 10 guide, we’ll walk you through a series of steps to troubleshoot and resolve problems with the microphone using Microsoft Teams.

How to fix Teams microphone by configuring settings

If the microphone is not working on Microsoft Teams, the problem could be settings related. This means you want to make to check the current configuration in the app to resolve the issue.

To configure the microphone on Microsoft Teams, use these steps:

  1. Open Microsoft Teams.
  2. Click the Profile menu from the top-right.
  3. Select the Settings option.

    Microsoft Teams settings option

    Source: Windows Central

  4. Click on Devices from the left navigation pane.
  5. Under the “Audio devices” section, use the Microphone drop-down menu and select the microphone you want to use.

    Microsoft Teams microphone option

    Source: Windows Central

  6. Click the Make a test call to confirm that microphone is working.

Once you complete the steps, the microphone should now be working without issues with the Teams app.

How to fix Teams microphone by allowing apps access to media

In the case that the problem is with one of the add-ons that cannot access the microphone, then it’s because it doesn’t have enough permissions. Microsoft Teams like Windows 10 also includes privacy settings to prevent add-ons from accessing media devices and other information.

To allow apps in tabs to access your device, use these steps:

  1. Open Microsoft Teams.
  2. Click the Profile menu from the top-right.
  3. Click the Settings option.

    Microsoft Teams settings option

    Source: Windows Central

  4. Click on Permissions.
  5. Turn on the Media toggle switch.

    Microsoft Teams microphone permissions

    Source: Windows Central

Once you complete the steps, the Microsoft Teams add-on should now have access to the device peripheral.

How to fix Teams microphone by disconnecting extra devices

Sometimes when another app uses the input device, you won’t be able to use it with Microsoft Teams. If this is the case, close all the applications using the peripheral (for example, Skype). In addition, restarting the computer may also help to resolve the issue.

If the microphone is not getting detected, try disconnecting and reconnecting the peripheral to ensure the problem isn’t the physical connection. If you’re using a USB microphone, you may also want to try a different cable and a different USB port.

In the case that you have multiple microphones (such as the one built into the webcam, USB microphone, or one with the traditional headphone jack), you can test disconnecting the peripherals. And then, try the one integrated into the device (if applicable), followed by the one built into the external webcam, and finally, the microphone with a direct connection to confirm which one works with Teams.

How to fix Teams microphone by adjusting privacy settings

Usually, when an app can’t access the microphone, it is because Windows 10 is blocking the device with the privacy settings.

To allow Microsoft Teams to access the microphone, use these steps:

  1. Open Settings.
  2. Click on Privacy.
  3. Click on Microphone.
  4. Under the “Allow access to microphone on this device” section, click the Change button.

    Windows 10 enable microphone access for apps

    Source: Windows Central

  5. Turn on the Microphone access for this device toggle switch.
  6. Turn on the Allow apps to access your microphone section toggle switch.
  7. Turn on the Allow desktop apps to access the microphone toggle switch.

    Windows 10 privacy allow Teams microphone access

    Source: Windows Central

After you complete the steps, the collaboration app should now be able to access and use the microphone connected to your computer.

How to fix Teams microphone by running troubleshooter

You can also use the recording audio troubleshooter to fix problems with the microphone.

To run the input audio troubleshooter on Windows 10, use these steps:

  1. Open Settings.
  2. Click on Update & Security.
  3. Click on Troubleshoot.
  4. Click the Additional troubleshooters option.

    Additional Troubleshooters option

    Source: Windows Central

  5. Under the “Find and fix other problems” section, select the Recording Audio option.
  6. Click the Run the troubleshooter button.

    Recording audio troubleshooter

    Source: Windows Central

  7. Select the microphone or device with an integrated input audio adapter.

    Select microphone to fix on Windows 10

    Source: Windows Central

  8. Click the Next button.
  9. Continue with the on-screen directions.
  10. Click the Close button.

Once you complete the steps, confirm if the peripheral now works with Microsoft Teams.

How to fix Teams microphone by updating app

To install a new update for Teams, use these steps:

  1. Open Microsoft Teams.
  2. Click the Profile menu from the top-right.
  3. Click the Check for updates option.

    Update Microsoft Teams to fix problems

    Source: Windows Central

  4. Close the Teams app.
  5. Reopen the app.

After you complete the steps, if an update is available, it’ll download and install automatically. Then on Microsoft Teams > Profile menu > Settings > Devices, confirm that the microphone is available. You can also make a test call to confirm that everything is working correctly.

How to fix Teams microphone by reinstalling app

If the latest update for the app didn’t resolve the issue, you could also try reinstalling it to fix the camera issue.

Uninstall Teams

To uninstall Microsoft Teams, use these steps:

  1. Open Settings.
  2. Click on Apps.
  3. Click on Apps & features.
  4. Select the Microsoft Teams app.
  5. Click the Uninstall button.

    Uninstall Microsoft Teams on Windows 10

    Source: Windows Central

  6. Click the Uninstall button again.

Once you complete the steps, you’ll need to download and install the app one more time.

Reinstall Teams

To install the Teams app, use these steps:

  1. Open Microsoft Teams page.
  2. Click the Download Teams button in the middle of the page.

    Download Microsoft Teams

    Source: Windows Central

  3. Double-click the file to launch the installer.

After you complete the steps, the app will install automatically, and now, the microphone should start working like before.

How to fix Teams microphone by adding newer driver

If the microphone still doesn’t work, it could be a problem with the device driver. If this is the case, you may be able to resolve the issue by updating or using an older version of the driver.

To update the driver, whether it’s a standalone or integrated microphone, use these steps:

  1. Open Settings.
  2. Click on Update & Security.
  3. Click on Windows Update.
  4. Click the Check for updates button.
  5. Click the View optional updates option.

    View all optional updates on Windows 10

    Source: Windows Central

    Quick tip: If the option isn’t available, there are no newer driver updates on Windows Update.

  6. Click the Drivers section.
  7. Select the driver for the device or webcam.
  8. Click the Download and install button.

    Update driver to fix Microsoft Teams microsoft problems

    Source: Windows Central

Once you complete the steps, you should be able to use the microphone with Microsoft Teams.

If there are not newer drivers, you may need to check the manufacturer support website to download and install a newer update using their instructions.

Reinstall microphone driver

If you’re using a USB microphone or input device built into the webcam, then there’s a chance that the driver has been damaged, and reinstalling the peripheral may resolve the problem.

To reinstall a device driver on Windows 10, use these steps:

  1. Open Start.
  2. Search for Device Manager and click the top result to open the app.
  3. Expand the Sound, video, and game controllers branch if this is a standalone microphone, or the Imaging devices, Cameras, or Sound, video, and game controllers branch if this is a webcam.
  4. Right-click the peripheral and select the Uninstall device option.

    Uninstall microphone driver with Device Manager

    Source: Windows Central

  5. Click the Uninstall button.
  6. Click on Actions.
  7. Click the Scan for hardware changes option.

    Reinstall microphone driver on Windows 10

    Source: Windows Central

After you complete the steps, launch Microsoft Teams and confirm the microphone is working.

Rollback microphone driver

If you recently installed an updated version of the driver, then a bug could be why the microphone isn’t working. In this case, rolling back to the previous version may resolve the issue.

To roll back to the previous version of the driver, use these steps:

  1. Open Start.
  2. Search for Device Manager and click the top result to open the app.
  3. Expand the Sound, video, and game controllers branch if this is a standalone microphone, or the Imaging devices, Cameras, or Sound, video, and game controllers branch if this is a webcam.
  4. Right-click the peripheral and select the Properties option.

    Driver properties option

    Source: Windows Central

  5. Click on the Driver tab.
  6. Click the Roll Back Driver button.

    Rollback microphone backup driver

    Source: Windows Central

    Quick tip: If the option isn’t available, the system does not have a backup of the driver. In this case, you won’t be able to roll back the driver.

  7. Select one of the reasons you’re rolling back.
  8. Click the Yes button.
  9. Click the Yes button again.
  10. Restart your computer.

Once you complete the steps, Microsoft Teams should now be able to detect the peripheral.

How to fix Teams microphone by using web version

When all else has failed, you should consider using the web version of Microsoft Teams to get to the meeting without any more delays.

To start a voice call with Teams on the web, use these steps:

  1. Open Microsoft Teams web.
  2. Sign in with your account information.
  3. Click the Use the web app instead option (if applicable).
  4. Click on Chat.
  5. Click the Audio call button from the top-right corner.
  6. Click the Allow button in the notification to let the browser access the microphone.

    Allow Microsoft Teams web access to microphone

    Source: Windows Central

After you complete the steps, you should now be able to use Microsoft Teams with the microphone.

If you’re still having problems, then it’s likely a physical issue with the device.

More Windows 10 resources

For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources:

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