The Xbox Series X recently launched, but some unlucky gamers aren’t able to enjoy their new console. Several people have seen an issue that causes the Xbox Series X to crash when trying to load games.
At this point, it’s difficult to determine how widespread the issue is, but there is a growing Microsoft forum thread and a Reddit thread of people that see the issue. We’ve also received a number of reports across our own social media pages.
“My Xbox Series X keeps shutting down 5-10 seconds into a game loading up. I’ve tried reinstalling the games and a full reset of the console but nothing’s working,” says the original poster of the thread, “Able Chimp.” Others have echoed running into the same issue.
One gamer, known as NoGuyTest, spoke with us about his new Xbox Series X. His console crashes when launching certain games, “especially COD Warzone,” according to NoGuyTest. When the crash occurs, the front light of the console flickers, and the Xbox Series X turns off. The crash turns his console off but leaves the controller on, requiring him to take out the batteries of the controller to reset it.
The Xbox Series X has some other known issues and bugs. Like this newly found crashing issue, it’s difficult to know how widespread the problems are at this time, but they’re are at least affecting a noticeable number of gamers.
Are you being affected by similar problems? Let us know in the comments.
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Xbox Series X is Microsoft’s new flagship, as its most powerful console with over 12TF GPU performance and a custom SSD. It boasts up to 4K resolution and 120 FPS, full backward compatibility across four generations, and ray-tracing support.
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Microsoft serves the next-generation for less with its budget-friendly Xbox Series S. The console packs the same high-performance CPU and SSD technology as Xbox Series X, while scaling back the GPU and removing the disc drive.