Introduced in March, and offered every month since, the COVID-19 Customer Assistance Program has allowed Apple Card holders to skip their monthly payment without incurring interest charges amid these challenging times.
In an email to a MacRumors reader today, Apple Card financial partner Goldman Sachs indicated that it is currently planning to offer customers the ability to enroll in this program up to six times in 2020, which it said is “consistent with current regulatory guidelines” in the United States. For customers that have been enrolled since March, this means that August would be their sixth and final month of eligibility this year.
Customers can change their enrollment status for August at any time prior to August 31, should they wish to save their sixth enrollment for a later month. In this case, their next payment would be due at the end of the month, including interest if applicable. Goldman Sachs can be reached through the Wallet app or by phone at 1-877-255-5923.
“We know this is a difficult time for many and our thoughts are with you,” said Goldman Sachs, adding that it is developing additional payment plans for customers who need them and that it hopes to share more details soon.
To enroll in the program, open the Wallet app on an iPhone or iPad, tap on the Apple Card, tap on the black circle with three dots, tap on the message bubble, and send a message along the lines of “I want to enroll in the Customer Assistance Program.” Confirmation of your enrollment will be sent to the email address associated with your Apple ID.
Customers need to re-enroll in the program each month.